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Monday 5 August 2013

Social media marketing is a process where efforts are made to gain website traffic or attention with the help of different social media sites. The social media marketing programs try to create content that can attract attention and in turn encourage readers to share them with their different social networks. A corporate message spread from one user to another and a chain forms as the message comes from a trusted, third party source. As a result, marketing driven by word of mouth is formed that results in earned media rather than paid media.

Social media are a kind of platforms that are easily accessible. Increase in communication for organizations strengthens brand awareness resulting in brand awareness. Furthermore, social media act as an inexpensive platform that is used by different organizations for the purpose of implementing marketing campaigns.

Social media networking websites provide individuals a platform where they can interact with one another and build relationships. When companies join and use these social sites, the consumers can interact with them easily. The interaction between them, however, gives a personal touch to the users due to their previous experience with the social networking websites. These social networking sites provide the facility of reposting the comment actually made by the product that is promoted. However, by repeating the message, all users are able to see the messages, resulting in reaching more people. The social networking sites act as word of mouth. As information about the product is put on these sites and is repeated again and again, results in more traffic creating awareness about the brand and the company. In fact, these networking sites include huge information about the product as well as services in which the prospective customers may be interested. On the oth er hand; the marketers can easily detect the buying signals which may include content that is shared by the people and question that are posted by different people. The marketers can understand the buying signals and may help the sales people so that they can target the prospect clients.

With fast changing technologies, now there are mobile phones that have the capability of social networking. Any individual having access to social networking sites on mobile phones may get notification as soon as any event take place. This instant connection to networking sites implies that products and as well as companies may remind as well as update followers about their importance, uses and capabilities. As mobile phones are connected to networking sites, advertisements will always appear. Now there are many companies that put QR codes along with products so that any individual may access the online services or company website with their mobile phones.

There are now so many networking sites like twitter, face book, google plus, foursquare, Instagram, blogs, yelp, linked In, you tube, delicious and dig.

All these sites provide a platform where marketers are able to promote their websites as these have the ability to share links. Therefore, any company that wants to build their image and want to retain customers must seek the help of the social networking sites.


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